Recent numbers from research firm Ducker Carlisle showed growing dissatisfaction with franchised dealership service departments. This week, JD Power released its 2023 US Aftermarket Service Index Study that showed an overall decline in satisfaction with independent repair facilities as well. The data firm revealed independent shops dropped in all three categories that make up the…
Regina auto repair shop transitions to 4-day work week
Employees at a Regina auto repair shop may never experience a case of the Mondays again. Earlier this month, Kinetic Auto Service (KAS) switched to a four-day workweek schedule for its employees. “I think in the end, it will increase productivity and we just have to work out the kinks as we go,” said KAS…
Should You Sell Your Car to CarMax?
So you want to sell your car. Whether it’s because you want a new car or because you no longer need a vehicle, you’re probably wondering where you should get rid of your wheels. One popular place is CarMaxwhich is the largest used car retailers in the United States. If you’re buying a car at…
How to Protect Yourself When Buying a Used Car in 7 Easy Steps – Consumer Reports
Why you should: Even if the car looks super-clean and the seller promises it was driven gently, you should get an expert opinion on its roadworthiness. What you should do: Given today’s incredibly hot used-car market, it can be a challenge to have a vehicle inspected by a reliable mechanic. With so many people looking…
Ford to alter China strategy, Farley says
Farley said the region remains key to Ford. “We believe that not only is it the biggest EV market in the world, but customers digitally are ahead of the rest of the world, and so it’s a really important market for us,” he said. “And what we really see in our presence there is battery…
Best EV Lease And Financing Deals In May 2023
It seems EV lease and financing deals are already improving notably in 2023. That said, it might be safe to assume that most deals will never go back to the way they were before the pandemic. At any rate, if you’re going to buy or lease an EV this year, at least you’ll be appreciated…
F&I talks over video a good option for car buyers
Jonathan Jordan, director of retail strategy for F&I product provider JM&A Group, said his company launched its so-called virtual F&I offering in 2018. He told Automotive News in late January the company had logged more than 23,000 transactions where the F&I manager and customer had never actually met — with about 20,000 occurring in the…
Auto parts shortage continues to drive Canadians to frustration
Canadian drivers continue to complain about the ongoing shortage of auto parts that has resulted in them going nowhere fast. Bob Cumming is on five months of driving a rental provided by General Motors. He told Global News his 2017 GMC truck ended up with a blown engine back in Oct. 2022 and it has…